Delivery Policy
Effective date: 14 October 2026
Weekend Vibez Clothing Group of Companies provides information about delivery arrangements for customers purchasing men’s and women’s clothing through https://myweekendvibez.com.
This policy explains how delivery details are confirmed, what customers should expect, and how we handle delivery-related enquiries.
1. Delivery Locations
Our business is located at Police Academy, Paynesville, District 5, Montserrado, Liberia.
Delivery availability depends on the destination and the arrangements available when an order is placed. Customers should confirm whether delivery is available to their location before completing an order.
Where delivery is unavailable, we will explain any alternative arrangements that may be offered.
2. Order Processing
Orders are subject to product availability and confirmation of the required order details.
Before an order is fulfilled, we may need to verify the selected items, sizes, colours, customer contact information, delivery address, and payment status.
Processing begins once the information and payment requirements applicable to the order have been satisfied.
If an item is unavailable or additional information is required, we will contact the customer to discuss the next steps.
3. Delivery Times
Estimated delivery times depend on the destination, product availability, order processing, and the delivery arrangements used.
Where a delivery estimate is available, it will be communicated to the customer before the order is finalized or dispatched, as appropriate.
Delivery estimates are not guaranteed unless expressly confirmed as such. Delays may occur because of weather, transport disruptions, public holidays, incorrect address details, or other circumstances outside our reasonable control.
If we become aware of a significant delay, we will make reasonable efforts to inform the affected customer.
4. Delivery Charges
Any applicable delivery charge will be communicated before the customer commits to the order.
Charges may vary according to the delivery destination, distance, order requirements, or the delivery provider used.
Customers should confirm the total order cost, including delivery, before completing their purchase.
5. Providing Accurate Delivery Information
Customers are responsible for providing accurate and complete delivery information, including:
- Full recipient name.
- Contact telephone number.
- Delivery address or agreed meeting location.
- Relevant directions or access instructions.
Incorrect or incomplete details may result in delays, failed delivery attempts, or additional delivery costs.
If you need to correct your delivery information, contact us as soon as possible. Changes may not be possible once an order has been dispatched.
6. Receiving Your Order
Customers should ensure that someone is available to receive the delivery at the agreed destination and time, where an appointment has been arranged.
Where appropriate, the recipient should check that the delivered items correspond with the order and report any visible damage, missing items, or incorrect products promptly.
If no one is available to receive an order, the delivery provider may need to arrange another attempt or an alternative collection arrangement. Any applicable additional charges will be communicated to the customer.
7. Failed or Delayed Deliveries
A delivery may fail because the recipient is unavailable, the address is incorrect, access is restricted, or other circumstances prevent completion.
Where possible, we will contact the customer to discuss another delivery attempt or an alternative arrangement.
If a delivery cannot be completed, the available options will depend on the circumstances, the delivery provider’s procedures, and any applicable charges.
Customers should contact us if an order has not arrived within the communicated delivery estimate.
8. Order Changes and Cancellations During Delivery
Requests to change an address, modify an order, or cancel a purchase should be made as early as possible.
Once an order has been dispatched, changes may not be possible. Customers should contact us for guidance rather than arranging changes directly with a third party without confirmation.
Any eligible cancellation or refund will be handled in accordance with our Return and Cancellation Policy and applicable law.
9. Lost or Incorrect Deliveries
If you believe your order has been lost, delivered to the wrong address, or marked as delivered without being received, contact us with your order details.
We will review the available information and, where relevant, follow up with the delivery provider to determine the next steps.
Resolutions will depend on the findings, the circumstances of the delivery, and applicable consumer protection requirements.
10. Contact Information
For delivery enquiries, order updates, or assistance with a delivery problem, contact:
Weekend Vibez Clothing Group of Companies
Address: Police Academy, Paynesville, District 5, Montserrado, Liberia
Phone: 888464947
Email: [email protected]
Website: https://myweekendvibez.com
11. Policy Updates
We may update this Delivery Policy to reflect changes in our delivery arrangements or business operations. The latest version will be published on our website.