Return and Cancellation Policy

Effective date: 14 October 2026

Weekend Vibez Clothing Group of Companies aims to ensure that customers receive the clothing items they order. This policy explains how to request a return, exchange, or cancellation when shopping through https://myweekendvibez.com.

Eligibility depends on the condition of the item, the reason for the request, the stage of order fulfilment, and applicable consumer protection requirements.

1. Return Eligibility

If you receive an incorrect, damaged, or defective item, contact us as soon as reasonably possible after delivery.

For other return requests, customers should contact us before sending any item back so that we can review the request and explain the available options.

Returned clothing should generally be unworn, unwashed, undamaged, and accompanied by its original tags and packaging, where applicable.

Items that have been worn, washed, altered, or damaged after delivery may not qualify for a return due to a change of mind, subject to applicable law.

2. Incorrect, Damaged, or Defective Items

If your order contains the wrong item or an item arrives damaged or defective, please contact us and provide:

• Your order reference or other purchase details.
• A description of the issue.
• Clear photographs of the item and any visible damage, where possible.

We will review the information and explain the available resolution. Depending on the circumstances, this may include a replacement, exchange, repair where appropriate, or refund.

Any resolution will be handled in accordance with applicable law and the circumstances of the order.

3. Exchanges

Customers who wish to exchange an item for a different size, colour, or product should contact us before returning it.

Exchanges depend on the availability of the requested replacement item. If the preferred item is unavailable, we will discuss the available alternatives.

Additional delivery charges may apply where an exchange is requested because of a change in customer preference. We will communicate any applicable charges before proceeding.

4. Items That May Not Qualify for Change-of-Mind Returns

Subject to applicable law, certain items may not qualify for a return solely because a customer has changed their mind. These may include:

• Clothing that has been worn, washed, or altered.
• Items damaged through improper use after delivery.
• Items without their original tags where those tags are necessary to establish their condition.
• Specially customized or personalized items.

These restrictions do not remove any applicable rights relating to defective, damaged, misdescribed, or incorrectly supplied products.

5. Order Cancellations

If you wish to cancel an order, contact us as soon as possible and provide your order reference.

We will check whether the order has already been processed, dispatched, or handed to a delivery provider.

If an order has not yet been dispatched, we will review the cancellation request and confirm whether it can be stopped.

If an order has already been dispatched, cancellation may no longer be possible. In that case, we will explain the available options under this policy and applicable law.

6. Refunds

Where a refund is approved, we will explain the refund amount and the available refund method.

Refunds will generally be made through the original payment method where practical and available. If that method cannot reasonably be used, we will discuss an appropriate alternative with the customer.

The time required for a refund to appear in your account may depend on the payment provider or financial institution.

Where we cannot fulfil a paid order, any refund due will be handled in accordance with applicable law.

7. Return Shipping and Delivery Costs

Responsibility for return shipping costs will depend on the reason for the return and applicable legal requirements.

Where an item is incorrect, defective, or damaged on arrival, customers should contact us before arranging a return so that we can explain the appropriate procedure.

Where a return is requested because of a change in customer preference, any applicable return delivery charges will be communicated before the return is arranged.

8. How to Request a Return or Cancellation

To submit a request:

1. Contact Weekend Vibez Clothing Group of Companies using the telephone number or email address below.
2. Provide your order reference, the item involved, and the reason for your request.
3. Include photographs or other relevant information where necessary.
4. Wait for our response and instructions before sending an item back.
5. Follow the agreed return or cancellation procedure.

Please do not send items to our business address without first confirming the appropriate return arrangements.

9. Contact Information

For returns, exchanges, refunds, or cancellations, contact:

Weekend Vibez Clothing Group of Companies

Address: Police Academy, Paynesville, District 5, Montserrado, Liberia

Phone: 888464947

Email: [email protected]

Website: https://myweekendvibez.com

10. Policy Updates

We may update this policy as our ordering and fulfilment procedures change. The latest version will be published on our website.

Nothing in this policy limits any consumer rights that cannot lawfully be excluded.